SMS terms
We text only about the home project you asked us about. Message frequency varies, msg and data rates may apply, reply STOP to opt out at any time and HELP for help. Consent to texts is never a condition of service, and your number and consent are never shared for anyone else's marketing.
- Free for homeowners
- Licenses checked at CSLB
- You contract directly with your pro
These terms cover text messages (SMS and MMS) between you and Coachella Valley Remodeling, a business name of ProjectThunder.com, Inc., 42-215 Washington St. Suite A #168, Palm Desert, CA 92211. They add to our Terms of Service and Privacy Policy.
Program name and what we text about
Program name: Coachella Valley Remodeling project texts.
We text homeowners about the home project they asked us about: kitchens, cabinets, bathrooms, handyman work and the other projects we refer. Typical messages answer your questions, ask for details or photos of the space, confirm what you asked for, schedule a call or a visit, and tell you which licensed partner contractor we'd like to introduce, before anything is shared. Some replies may come from an automated assistant that answers for us. We don't send marketing blasts, and we don't sell or rent text lists.
How you join
You join in one of two ways, and both are your choice:
- On our website. Every homeowner project form has an optional checkbox that is unchecked until you check it. It reads: “Yes, Coachella Valley Remodeling may text me at this number about my project request. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service. See SMS Terms and Privacy Policy.” You can leave it unchecked and still get help by email. (Our contractor sign-up form at /for-pros/ is not part of this program and does not ask for text consent.)
- By texting us first at (760) 766-2218, for example by tapping the “Text us” button or scanning our QR code. Your first text starts a conversation about your project, and we reply to it.
How often we text
Message frequency varies. It depends on your project and on how much you text us; most conversations are a few messages over a few days. We text between 8 a.m. and 9 p.m. Pacific time unless you're texting with us right then.
Message and data rates
Msg & data rates may apply. Your mobile carrier's plan decides what you pay; Coachella Valley Remodeling never charges for texts.
How to stop: reply STOP
Reply STOP to any message at any time to opt out. We'll send one message confirming you won't receive more texts, and then we stop. STOP, STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT all work. You can also tell us on a call or by email that you want the texts to stop. To start again later, reply START.
How to get help: reply HELP
Reply HELP to any message for help. You can also call us at (760) 766-2218 or email [email protected]. Our mailing address is 42-215 Washington St. Suite A #168, Palm Desert, CA 92211.
Consent is optional
Consent to texts is not a condition of service or of any purchase. If you'd rather not get texts, leave the box unchecked and choose email.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage.
Your number and your privacy
Text-message opt-in data and consent are never shared with third parties or affiliates for their marketing. They are never sold, rented or shared with any third party, including our partner contractor: only Coachella Valley Remodeling texts you under your text consent. We use your number only to text you about your project. The Privacy Policy explains what else we collect, who receives it and your California privacy rights, including how we handle the partner contractor introduction you approve.
Changes
If we change these terms, we'll update the date at the top of this page. We won't use a change to start texting you about something you didn't ask about.
Rather text? Text us
Send a message (and a photo, if you have one) to (760) 766-2218. An agent will text you back within 5 minutes.
Text us at (760) 766-2218On a computer? Scan the code with your phone's camera and your messaging app opens with our number.
Texting us starts a conversation about your project. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. SMS Terms · Privacy Policy.
Last reviewed . Prices and rules change; confirm details with your contractor and your city or county building department.